Responsibilities 

• Review and complete task assigned in the workflow management system  
• Review and complete tasks assigned in exceptions Queue  
• Work on General Mailbox  
• To meet daily and weekly individual targets as defined by the Team Leader/Management  
• Delivers high quality and high productivity in line with SLAs defined  
• Reads, interpret, and comprehends documents received from a variety of sources.  
• Follows instructions when processing items efficiently and in a timely manner in accordance with established policies and procedures  
• Responds to inquiries and requests in a timely and efficient manner ensuring quality standards are considered.  
• Keeps his/her Team Leader updated on key issues and challenges  
• Updates daily report with accuracy  
• Manages work quality and error Management  

Job Specification 

• Candidates must be Fresher. 
• Graduation Completion is a must – Commerce / Finance streams 
• No B.Techs Fresher’s/Experience, Not ELIGIBLE   
• Excellent Communication Skills both written and verbal  
• Excellent Understanding and problem-solving abilities   
• Willing to work in any shifts  
• Excellent Typing Skills 
• Should have Excel & Computer Savvy 

Benefits 

• Drop for females only post 8pm 
• Fixed 5 Day a Week with Saturday & Sunday Week Offs. 
• CTC – INR 2.5 lacs per annum   
• Vintage incentives as per departmental policy.

Roles and Responsibilities

1. Prepare timely and accurate Net Assets Values (NAV) for Mutual Fund and AIF client and other fund accounting output for subsequent review.
2. Record accurately, and in accordance with the client’s policies and procedures, such as accounting records as securities positions, corporate actions related, and journal entries.
3. Reconcile various accounts, or reviewing reconciliations prepared by others, and promptly researching and correcting any variances.
4. Identify exceptions and problems affecting accounting records and prices.
5. Assist, as assigned, in preparing audit schedules, compliance reports, tax returns, financial statements, or other reports.
6. Research, as assigned, certain securities in Fund portfolios for the purpose of ensuring proper accounting treatment.
7. Participate in the regular rotation of trade processing and other accounting processes to prepare the fund accounting system for the next day.
8. Managing corporate actions for the portfolio of Mutual Fund and AIF clients.
9. Ensure the correct valuation of all asset classes in the portfolio.
10. Drive Automation in the Fund Accounting system and suggest ways to automate the current process.
11. Train and guide the team issues faced in the daily process of Fund Accounting
12. Manage client queries on TDS, NAV and other reporting requirements.
13. Ensure that all SLA and timelines are met for a client deliverable

Job Specification

• Must hold a Bachelor’s Degree
• Good Business Acumen
• Excellent written & Oral Communication skills
• Excellent analytical and problem-solving skills.
• Ability to prepare and analyze comprehensive reports as and when required.
• Excellent organizational skills.
• Eye for detail with excellent Analytical Skills
• Passion to drive Change Management
• Ability to work on tight timelines

Roles and Responsibilities

1.Meet performance standards of respective sub-function Operational efficiency & effectiveness

2.Able to deliver the output within agreed timelines

3.Responsible for responding customer mails within TAT

4.Responsible for MIS preparations, attending queries and client calls

5.Responsible for executing SIP transactions

6.Responsible for checking daily reports and maintaining the quality

7.Manage operations & ensure delivery as per SOP (Standard Operating Process)

8.Client Relationship management

9.Team management to ensure higher productivity & quality orientation

Job Specification:

1.Candiate must be a Graduate/Post Graduate

2.Candidate must have command/proficiency in English

3.Proficient with MS Office (Excel, Word, PowerPoint)

4.Must have basic knowledge on Mutual Funds

Roles and Responsibilities:

1. Answer incoming calls OR respond to customer emails
2. Management and resolve customer complaints
3. Identify and escalate issues to supervisors
4. Provide product and service information to customers
5. Research required information using available resources
6. Research, identify and resolve customer complaints using applicable
   software
7. Document all call information according to standard operating procedures
8. Recognize, document, and alert the management team of trends in
   customer calls
9. Follow up customer calls where necessary
   

Job Specification:

1.Candiate must be a Graduate/Post Graduate
2.Candidate must have command/proficiency in both English &Hindi
3.Proficient with MS Office (Excel, Word, PowerPoint)